Customer Flow
Enquiries, inbox, leads, customers, follow-up, quotes, bookings and invoices.
Explore Customer Flow →CUSTOMER AND WORKFORCE OPERATIONS
SynQ by Synergy Labs
SynQ is the connected service-business platform for the journey from first enquiry to paid work—and the people, schedules and time records behind delivery.
ONE OPERATING ENVIRONMENT
Keep customer context and daily operations in sync.
The website captures the opportunity. SynQ keeps it moving through customer, commercial and workforce workflows with clearer ownership and control.
Built for service workflowsHuman-controlled assistanceAustralian implementation support
TRUSTED LOCAL SERVICEMake the right first impression.Clear services. Local proof. Easy enquiries.Get a fast quote
Fast responseLocal teamQuality work
Today’s priorities4 new
ML
Michael LeeWebsite enquiry · 2m ago
NewAK
Amelia KingQuote ready to send
QuoteJR
James RossBooking confirmed
BookedEnquiries12Follow-ups due3
THE PRODUCT
Four pillars around one business journey.
Smart Desk
Qualification, summaries, response preparation and review-first next actions.
Explore Smart Desk →Workforce
People, agreements, onboarding, rosters, attendance, timesheets and payroll handoff.
Explore Workforce →Insights and Control
Analytics, automatic tasks, permissions and change history.
Explore Insights and Control →REVIEW-FIRST BY DESIGN
Faster preparation. Clearer decisions. Your team stays in control.
SynQ can help summarise customer context, surface missing details and prepare next actions. Important customer-facing decisions remain visible for human review.
- Review-first response preparation
- Context from customer and business history
- Role-aware access and confirmation
- Clearer history around important actions
IMPLEMENTED BY SYNERGY LABS
The product is only one part of a successful rollout.
Synergy Labs maps the existing process, connects the website and enquiry path, configures the relevant SynQ modules and supports the team through launch.
OPTIONAL CONNECTIONS
Connect only the external services the team needs.
Website formsCustomer emailGoogle CalendarGoogle AnalyticsBooking workflowsMessaging providersPayroll handoffSynergy Labs support
Availability depends on the SynQ configuration, selected providers and implementation scope. See how SynQ uses Google data. Read the SynQ privacy policy.
YOUR NEXT STEP
See how SynQ fits the operation you already have.
We’ll map the first useful workflow, the rollout boundaries and the role Synergy Labs plays in implementation.